With over 20 years’ experience in the jewelry industry, our CEO and Founder has an exceptional knowledge of jewelry manufacturing, design & quality control. All the products on Phoenix Jewels have been selected under his supervision, keeping the finest standards of craftsmanship and value in mind. In fact, our CEO will be glad to answer any questions that you have about our jewelry products, himself. Just send an e-mail to info@phoenixjewels.net To reinforce our commitment, we offer one of the best care plans in the industry. All our jewelry comes with a 7-day money-back guarantee and all our gold and Sterling Silver jewelry comes with a free 30-day warranty against any manufacturing defects.